9:00am – Arrive at work. Colleagues stop to ask me how Sylvie is and likewise I ask about their children – there are a few fellow parents at Big Cat. We share mutual stories of sleep deprivation, ha-ha! By the way, how is this post so long already and I’m only at 9am!!!
9:30am – Having ploughed through any new emails, reviewed my diary for the day and prioritised my to do list, I head to my first client meeting of the day.
10:30am – Meeting is complete and some exciting next steps to start planning for. A new business proposal is added to my to-do list as the client would like some thoughts on an approach to a current business challenge he has. I love having the opportunity to grow our client accounts and expand the scope of works we are contracted to do. Really demonstrates client satisfaction, something we are charged with prioritising at Big Cat.
10:45am - Multiple creative projects are underway for this particular client, so we have a quick internal meeting with the team to work out who, is doing what, over the next couple of weeks and if deadlines are on or off track.
11:00am – I am also part of the leadership team at Big Cat so my next task of the day is attending our weekly management meeting with the fellow directors. I love these meetings as we get a real opportunity to contribute to the growth and success of the agency. At Big Cat, we’re huge advocates of EOS – entrepreneurial operating system, so we have some great processes in place to review the key numbers of the business, input out targets and bring forward any issues which we need to discuss as a management team – things potentially detrimental to us meeting our target and fulfilling the aims we set out at the start of the year.
11:30am – As we’re full swing into the meeting, I present back the last quarter operational figures of the business. I am responsible for leading on several of the opps of the business meaning I keep a close eye on staff utilisation, recovery of our projects and profitability of client work.
12:30pm – That’s a wrap on the meeting for the week and I head back to my desk to see what’s been happening while I’ve been offline. Inevitably ten million emails have come through!